Privacy Policy (GDPR)

Who we are

Our website address is: https://lambert-psychotherapy.co.uk.

What personal data we collect and why we collect it

Comments

Visitor comments are not permitted on this website, and so no personal information is or has been retained.

Media

Upload of images and other media has never been permitted.

Contact forms

Previously, the contact form was used only to make an initial contact and valid email addresses used only for contact and direct correspondence with clients.

Cookies

The page that you are navigating to or from may at some point be saved in cookies. Cookies may only be used for the purposes of site navigation. This website uses the WordPress platform, and defaults are set to using text in the URL for navigation instead of cookies, but future security updates to WordPress may change this behaviour.

Embedded content from other websites

Previously, accreditation logos were included from the National Counselling Society and Hypnotherapy Society, and these logos were served up by those societies. As I am now retired I can no longer include those accreditation logos so they have been removed, and as a result there is no longer any embedded content from other websites.

Analytics

Who we share your data with

Your data is not retained nor shared.

How long we retain your data

Data is not retained beyond five years of therapeutic inactivity. You may request early deletion of data where legal obligations to maintain those records for your safety is not affected.

What rights you have over your data

Data held by Lambert Psychotherapy is treated as confidential. You may request to see and edit it, or delete it at any time. Please note that deletion will not include data that we are obliged to keep for legal, client safety, and security purposes. Personal data is not retained on a publicly accessible website.

Where we send your data

Data, where retained, is kept in-house only.

Your contact information

We retain only the bare minimum of data required to enable us to provide therapeutic services. Client information is anonymised wherever possible.

Additional information

How we protect your data

Personal data is not retained on this website.

What data breach procedures we have in place

The website server provider monitors and maintains web server security. IP addresses may be retained by the hosting company for determining cyber criminal activity.

What third parties we receive data from

Website address links that have been provided by the Hypnotherapy Society and National Counselling Society in the UK.

What automated decision making and/or profiling we do with user data

Not applicable.

Industry regulatory disclosure requirements

All client data remains the property of the client. A client has full access to their data while retained and may see, correct, and delete it, at any time, providing that this does not conflict with UK Law and professional society requirements. We inform you of these requirements in writing prior to any treatments, and require your signature to say you understand these before we proceed.

Data is anonymised in case records to keep client identity confidential.