Privacy Policy (GDPR)

Who we are

Our website address is: https://lambert-psychotherapy.co.uk.

What personal data we collect and why we collect it

Comments

Visitor comments are not permitted on this website. No personal information is retained (other than your IP address and other technical information in the event of detected cyber criminal activity).

Media

Upload of images and other media is not permitted.

Contact forms

No longer applicable. Previously, our contact form was used only to make initial contact, and valid email addresses would only ever be retained for direct correspondence purposes.

Cookies

Historically, when you used our contact form, the name that you gave (which did not have to be your real name) and email address were passed on to Lambert Psychotherapy to enable us to contact you. We asked that you did NOT provide any additional information via this website when making initial contact.

The page that you are navigating to or from may at some point in the future be saved in cookies. This will only ever be purely for the purposes of site navigation, not data collection, and will only be for your convenience. The website uses the WordPress platform, and defaults are set to using text in the URL for navigation.

User logins are not permitted on this website.

We do not allow publishing or editing of articles by third parties.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

Your data is not shared. We ask that you do NOT give personal data via this website (other than your email address for us to contact you).

How long we retain your data

Your contact information, that you give voluntarily and that we require to be able to contact you, may be kept indefinitely if we enter into correspondence with you. If correspondence ceases, we are required to maintain a record of details for three years. In the event that you do not wish to take any therapeutic action after contacting us then data will be deleted during maintenance. You may also request its deletion at any time. Legal obligations to maintain records will override such requests where  applicable.

User comments and user logins are not permitted on this website.

What rights you have over your data

Data held by Lambert Psychotherapy is confidential. You may request to see and edit it, or delete it at any time. This does not include any data that we are obliged to keep for administrative, legal, and security purposes. Personal data is not retained on the website.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

We retain only the bare minimum of data required to enable us to provide therapeutic services.

Additional information

How we protect your data

Personal data is neither requested nor retained on this website.

What data breach procedures we have in place

The website server provider monitors and maintains web server security. IP addresses may be retained for determining cyber criminal activity.

What third parties we receive data from

We show logos and website address links that have been provided by the Hypnotherapy Society and National Counselling Society in the UK.

What automated decision making and/or profiling we do with user data

Not applicable.

Industry regulatory disclosure requirements

All client data remains the property of the client. A client has full access to their data and may see, correct, and delete it, at any time. The only exception being data that we are required by UK Law to retain. We inform you in writing of this, and require your signature before we are able to provide any therapeutic services. Data is anonymised to protect client identity. It may be retained in paper form for up to six years.